Frequently Asked Questions (FAQ)

Find answers to the most common questions about our products, orders, and services.

1. What products do you sell?

We specialize in fragrance oils, cold pressed oils, carrier oils, and skincare products.

2. Do you offer Cash on Delivery (COD)?

Yes, COD is available across Pakistan. For international orders, payments can be made via credit/debit cards.

3. How long does delivery take?

  • Within Pakistan: 2–5 business days in major cities, 5–7 business days in remote areas.

  • International: 7–21 business days, depending on location.

4. Can I return a product?

Yes, unused and unopened products can be returned within 7 days of delivery. Please read our Refund & Return Policy for full details.

5. What if I receive a damaged or wrong product?

If you receive a defective, damaged, or incorrect product, please contact us within 48 hours for a replacement or refund.

6. Do you offer wholesale or bulk orders?

Yes, we provide bulk and wholesale quantities of oils. Contact us directly for special pricing.

7. Are your oils 100% pure?

Yes, our oils are carefully sourced and tested for purity and quality.

8. How can I track my order?

Once your order is shipped, you will receive a tracking number via email or WhatsApp.

9. Do you ship internationally?

Yes, we ship to many countries. International shipping costs and delivery times depend on your location.

10. How can I contact you?

You can reach us via:

  • Email: organicslivingofficial@gmail.com

  • Phone/WhatsApp: +92 303 8447788