Refund & Return Policy
At Organic’s Living, customer satisfaction is our priority. If you are not completely happy with your purchase, please review our Refund & Return Policy below.
Returns
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Items can be returned within 7 days of delivery.
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Products must be unused, unopened, and in their original packaging.
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To initiate a return, please contact our customer service team with your order number and reason for return.
Non-Returnable Items
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Opened or used oils, serums, or skincare products (due to hygiene and safety reasons).
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Customized or bulk/wholesale orders.
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Items purchased during clearance or final sale promotions.
Refunds
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Once your return is received and inspected, we will notify you about the approval or rejection of your refund.
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Approved refunds will be processed to your original method of payment within 7–14 business days.
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Shipping costs are non-refundable unless the return is due to a mistake on our part (e.g., wrong or damaged product).
Exchanges
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We only replace items if they are defective, damaged, or incorrect.
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If you need to exchange an item, please contact us within 48 hours of delivery.
Shipping for Returns
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Customers are responsible for return shipping costs unless the product is defective or incorrect.
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We recommend using a trackable shipping service. We cannot guarantee receipt of returned items without tracking proof.
Contact Us
For return or refund requests, please reach out:
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Email: organicslivingofficial@gmail.com
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Phone/WhatsApp: +92 303 8447788