Terms & Conditions

Welcome to Organic’s Living.
By accessing our website or purchasing from us, you agree to the following Terms & Conditions. Please read them carefully.

1. Website Usage

By using this website, you confirm that:

  • You are at least 18 years old, or using the site under adult supervision.
  • You will not use our website for any unlawful or fraudulent activity.
  • You agree to provide accurate and complete information when placing an order.

2. Product Information

We aim to provide accurate product descriptions, images, and details.
However:

  • Colors may appear slightly different due to screen settings.
  • Natural products may vary slightly in fragrance, texture, or color.
  • We reserve the right to modify product information without prior notice.

3. Pricing & Payments

  • All prices are listed in Pakistani Rupees (PKR).
  • Prices may change anytime without notice.
  • Payment methods include Cash on Delivery (COD), bank transfer, Easypaisa, JazzCash, or other available options.
  • For COD orders, customers must be available to receive and pay upon delivery.

4. Order Acceptance

Your order is confirmed only after:

  • Verification of your contact information
  • Stock availability
  • Successful payment authorization (for prepaid orders)

We reserve the right to:

  • Refuse or cancel any order
  • Limit quantities per customer
  • Cancel “suspicious” or fraudulent orders

If an order is cancelled, we will notify you via call, SMS, or WhatsApp.

5. Shipping & Delivery

Shipping times and charges are detailed in our Shipping Policy.
Delays caused by courier services, weather, strikes, or public holidays are beyond our control.
We do not compensate for such delays.

6. Returns & Refunds

Our Return & Refund rules are explained in detail in our Return & Refund Policy.
Customers must report issues within 24 hours of receiving the parcel.

7. Intellectual Property

All content on this website — including:

  • Logos
  • Images
  • Text
  • Product descriptions
  • Designs
  • Branding

is the intellectual property of Organic’s Living and may not be copied, shared, or reproduced without permission.

8. Prohibited Activities

You agree NOT to:

  • Use our website for illegal purposes
  • Attempt to hack, disrupt, or damage the site
  • Spread viruses or harmful software
  • Use automated systems (bots/scrapers) to collect data
  • Impersonate our staff or customers

Any misuse may lead to legal action.

9. Health & Safety Disclaimer

Our products are natural wellness and aromatherapy items, not medical treatments.
Organic’s Living does not claim to diagnose, cure, or prevent any disease.

Always perform a patch test before use.
Consult a doctor if you are pregnant, nursing, or have sensitive skin.

10. Limitation of Liability

Organic’s Living is not responsible for:

  • Allergic reactions due to misuse
  • Damages caused by improper handling
  • Loss or delays caused by courier services
  • Losses resulting from inaccurate address information
  • Unauthorized use of your account

By using our products, you accept full responsibility for safe usage.

11. Account Responsibility

If you create an account, you are responsible for:

  • Keeping your login details confidential
  • All activities done under your account
  • Informing us immediately if your account is compromised

12. Changes to These Terms

We may modify or update these Terms & Conditions at any time.
Updated terms will be posted with a new Last Updated date.
Continued use of our website means you accept the updated terms.

13. Contact Information

If you have questions about these Terms & Conditions, contact us:

  • Email: organicslivingofficial@gmail.com
  • WhatsApp: 0303-8447788
  • Instagram: @organicslivingofficial